This policy covers Charis House Limited use of personal information that we collect when you use
www.charishouse.co.uk. The policy also gives you information about Charis House Limited.
From time to time, you will be asked to submit personal information about yourself (e.g. name and
email address) in order to receive or use services on our website. Such services include newsletters,
brochures, email enquiries and customer feedback.
By entering your details in the fields requested, you enable Charis House Limited to provide you with
the services you select. Whenever you provide such personal information, we will treat that
information in accordance with this policy. When using your personal information Charis House
Limited will act in accordance with current legislation and aim to meet current Internet best practice.
During the course of any visit to www.charishouse.co.uk, the pages you see are downloaded to your
computer. Many web sites will also download a short text file called a 'cookie' along with the web
pages you are looking at.
Cookies enable website publishers to do useful things like find out whether the computer (and
probably its user) has visited the website before. This is done on a repeat visit by checking to see,
and finding, the cookie left there on the last visit.
Information supplied by cookies can help the web publisher to provide you with a better online user
experience and assist the company in analysing the profile of the visitors.
accordingly. This information would be used exclusively to help it improve our services for our
When you supply any personal information to www.charishouse.co.uk (e.g. for enquiries) we have
legal obligations towards you in the way we use those data. We must collect the information fairly,
that is, we must explain how we will use it and advise you that we will not pass your information on
to anyone else.
In general, any information you provide to Charis House Limited will only be used within the Charis
House Limited. Your information will be disclosed where we are obliged or permitted by law. Also, if
you post or send offensive, inappropriate or objectionable content to www.charishouse.co.uk we can
use whatever information is available to us about it in order to stop such behaviour. This may involve
informing relevant third parties such as your employer, school e-mail/Internet provider and law
enforcement agencies about the content and your behaviour.
We will hold your personal information on our systems for as long as you use the service you have
requested, and remove it in the event that the purpose has been met.
Where personal information is held for people who have used www.charishouse.co.uk that
information will be held as long as is necessary to ensure that the service is run smoothly. We will
ensure that all personal information supplied is held securely, in accordance with the Data Protection
We will not contact you for promotional purposes, such as notifying you of improvements to the
service or new services on www.charishouse.co.uk unless you specifically agree to be contacted for
such purposes at the time you submit your information on the site, or at a later time if you sign up
specifically to receive such promotional information.